During any staff or board training engagement, the facilitators from the Niles Partners emphasize rapport building.
What does building rapport mean?
Michael Brooks, author of Instant Rapport, defines rapport this way:
“Being in rapport is the ability to enter someone else’s model of the world and let them know that we truly understand their model;” and, “It’s letting someone come into our frame of the world and having an experience of them truly understanding us.”
The Niles Partners recommends Instant Rapport by Michael Brooks for your entire organization as a means of securing gifts, developing new prospects, and increasing general good will amongst the staff.